United Airlines will offer Passengers up to US $10,000 for waiving their seats on overbooked flights as part of their efforts to repair damage to their reputation after a widespread conviction for the forced expulsion of a passenger. An investigation was launched after the recordings recorded by passengers at Chicago O'Hare Airport and seen by millions of people around the world showed David Dao, 69, being ripped from his seat on a flight from Louisville to give Room for the crew.
United Airlines: In controversies these days
United Airlines said it would offer passengers who waive their seats up to $ 10,000, which will reduce excess flight bookings and no longer call law enforcement officials to remove passengers with tickets from their seats. In addition, the airline and passenger who was hauled off a flight in Chicago earlier this month agreed to an uninformed amount at the airline's most recent step to repair the damage caused by an incident that generated outrage internationally.
Dr David Dao's viral videos being dragged through a corridor of a United plane and handling the incident by Chief Executive Oscar Munoz triggered a wave of annoyance that prompted calls to review the regulation of the sector.
Dao, a 69-year-old Vietnamese-American doctor, was injured and was hospitalised after Chicago police dragged him out of the plane to make room for four crew members on a flight to Louisville, Kentucky. United Airline has taken full responsibility for what happened on Flight 3411, without attempting to blame others, including the city of Chicago," Thomas Demetrio, Dao's lawyer, said in a statement.
United Airlines: Now Police won't be called
United also said that it would no longer call the police to stop the embarkation of the passengers, nor the passengers who were sitting should give up their place on over-reserved flights. Crews will be booked on flights 60 minutes prior to departure, and staff will undergo annual training to handle "the most difficult situations," a research report said.
United Airlines will also adopt a policy of "no questions" about luggage permanently lost from June, paying customers $ 1,500 for the value of the bag and its contents.
Aviation laws and Airlines
The aviation law requires airlines to pay passengers who are not subject to a flight of more than 400% of the value of the ticket, with a maximum of $ 1,350, but occasionally offer more than that.