This incident happened on New Year’s Day but the video footage has only now gone viral. It happened prior to takeoff on a United Airlines flight. Norma Rodgers was seated next to a woman in the centre seat, who was chatting on her mobile phone. She was complaining that she was stuck between two fat people. Rodgers asked the flight crew to find the passenger another seat as she did not want to be verbally abused by the “bitch.” After an uproar, the offending passenger was removed from the flight.