BBC recently reported that when Traci Redford and her daughter, Abcde (pron. Ab-si-dee) were about to board their flight home to El Paso, Texas, a Southwest Airlines gate agent reportedly started laughing. The agent photographed the five-year-old girl’s boarding pass and posted it on social media. Southwest Airlines later issued an apology, saying this was not indicative of the airline’s respect, care and civility, adding it takes great pride in extending Southwest hospitality to all customers.
Name shaming? This Texas woman claims a @SouthwestAir agent made fun of her 5-year-old daughter's name as they were preparing to board their flight at @JohnWayneAir in Orange County.
— Veronica Miracle (@ABC7Veronica) November 28, 2018
Her daughter's name is Abcde (pronounced Ab-city). @ABC7 pic.twitter.com/iHpBPoakYI